레스토랑의 오델란이 최고입니다! 매일 아침 그는 나를 돕고 내가 필요한 모든 것을 가지고 있는지 확인할 때 매우 상세하게 지향했습니다. 이 호텔의 모든 직원은 매우 친절하고 수용 적입니다.

우리는 작년에 호스트하고 다시 돌아왔습니다. 지난번에 같은 세부 사항을 찾았습니다. 호스텔 지역에 대한 책임자는 일반적인 정보를 제공 할 수 없었고 각 층에는 제빙기가 없었고 리셉션 도움을 요청했지만 전화를받지 못했습니다. 직원들은 매우 조심스럽고 룸메이트와 아기를 위해 우리를 방으로 데려온 나이든 신사에게 특별한 축하를 전했으며 매우 친절하고 서비스였습니다.

頂樓泳池景觀超好

My daughter chose the Safi Metropolitan as the main hotel for her May wedding; I stayed there for a week. The hotel itself and location are beautiful but the problem was that the air conditioning in all rooms, at least the ones from the wedding guests were not working properly. We had record heat, at 103°F, that week. The electricity kept going on and off and at one point I was stranded at the lobby for over an hour waiting for the electricity to come back. I also got stuck for a few seconds in the elevator when the electricity kept going on and off in the hotel. That day we were having the makeup test and even the makeup artist was stuck in the room with my daughter. We were staying on floor 31 so it was impossible for me to go up all those flights of stairs. The day of the wedding the whole weeding party including myself and bridesmaid had to get ready in full heat because the air conditioning in the suites were not working. The pictures had to be taken with all of us sweating; it ruined the whole experience for us. You could not even have a good night’s rest because you would wake up sweating during the night. Everyone was very nice at the hotel with the exception of one person in the front desk that was rude to me and my daughter. Every time you called the front desk, they did not answer so you would end up having to go all the way down to the lobby and then you would see lines of people waiting to check in; their system to check in needs to improve. All the guests that arrived for the wedding had to wait for hours to get their rooms even after the check in time. I would not stay here unless you love heat. Beautiful hotel and location but not worth the inconvenience.

호텔은 위치가 좋고 객실은 필요한 산업 스타일을 가지고 있으며 매우 작습니다. 리셉션 서비스는 충분하고 친절하며 목표를 충족하지만 많은 관심을 기다리거나 무언가를 돕기 위해 노력하지 마십시오. 호텔은 아침, 점심 또는 저녁 식사를 할지 여부에 관계없이 매우 좋은 레스토랑입니다. 음식은 프레젠테이션과 맛 모두 매우 좋으며 매우 저렴한 가격으로 그곳에서 먹는 것이 좋습니다.

훌륭한 관심, 매우 좋은 위치. 리셉션에서 훌륭한 개인. 큰 방, 좋은 세부 사항. 놀라운 플라자! 그들은 우리에게 훌륭한 방, 멋진 전망과 훌륭한 서비스를 제공했습니다. 택시와 우버는 도착하기 쉽고 벨보이는 항상 참석합니다.

호텔은 좋은 가격에 매우 좋은 위치에 있지만 가치가 없으며 고객 관리는 매우 열악하며 MES 및 MEDIO (확인 가능한) 검색 기간 동안 Erika Aregullin Gonzalez를 검색하기 때문에 피드백을 제공하고 싶습니다. 총지배인은 이메일, 개인적으로 전화로, 그리고 대답, 전화, 대답에 관심이 없었습니다. 2 년 연속으로 나는 toooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo 그리고 그것은 당신이 가까이있는 것이 좋은 서비스이며 우리는 함께있을 것이며 당신에게 좋은 서비스를 제공하지 않을 것입니다. 우리는 좋은 위치를 찾는 것을 매우 기쁘게 생각합니다. 진실은 고객과 직접 접촉을 하는 직원, 특히 직원인 에리카 아레굴린 곤잘레스 총지배인을 훈련시켜 고객 경험의 중요성을 이해하는 것이 좋습니다. 내가 방문한 HOLITY INN MONTERREY VALLE의 세계의 호텔은 세계 최악의 실험입니다.

Very much enjoyed our two night stay at the JWM Monterrey. Well located near restaurants and shops but unfortunately vehicles were prioritized over pedestrians at these establishments. Be careful when walking. That said the property is the nicest JW I’ve ever visited. The upgrade to the junior suite with a certificate was a wise move. The room featured 1.5 bathrooms and a very large footprint. Even though it was an odd numbered room on the second floor, we had no issues with outside noise. The enormous breakfast buffet is included for Bonvoy Platinum Elite and higher guests. It’s not to be missed. We also had the pool and fitness center to ourselves on a Monday afternoon. Only drawback was the executive lounge. It’s a beautiful and large space. The evening service fell far short of expectations set by JW properties in CDMX and Guadalajara. Food was presented at 6:30 PM but was not refreshed throughout the evening. No bartender was present and the lone staff member did not offer any cocktails or wine. The self service wine dispenser was empty. Around 7 PM the staff member disappeared. Gave up on the lounge after that.

The hotel gives you 1 tiny water bottle for coffee and 2 more tiny ones for drinking which is not enough for 2 people in hot weather. On the last day, we finally found a place nearby to buy water but there is no fridge in room to keep it cold. This is ridiculous. The internet worked on and off in the room which was frustrating too. On the positive side, the beds were comfortable. The terrace bar is a pleasant place to have a late afternoon drink. The location is good in that you can walk to some nice restaurants in metropolitan center. You can enter Fashion Drive mall directly from bottom floor.