Superb, very clean room and friendly receptions I highly recommend this beautiful hotel.

Location was very central but service was extremely lacking. Staff were unfriendly and seemed to feel superior to everyone else. At check-in staff wanted me to pay for the room yet again even when I showed the confirmation email and receipt. Special requests were never even looked at, housekeeping tried to insist on coming in and cleaning up despite late check in the previous night and to top it off balcony door was faulty and I got locked out on the balcony. Upon calling reception they were aware of the issue as previous guest in the same room got locked out and the staff member whom came to assist was extremely rude and abrupt. So bad that I immediately checked out there on the spot. ---- AVOID at all costs!!!

Very comfortable stay. Convenient location with the hotel and Dan Murphy’s right next door. Had lunch at the pub and the meal was fantastic value for money. There is also a fish n chip shop and a few other shops very close by. Would definitely recommend.

Glasses were dirty, had to scrub to remove milk or what ever residue was, thought I'd better do coffee mugs also, not clean either. Bed good. TV went off at 9.30 pm, no input? Manager was supposed to come and sort out, have now waited 50 mins, no one here.