The positives: Very centrally located, which is both advantage and a disadvantage (see below). Reasonably priced, extremely comfortable beds, high water-pressure shower. That was pretty much what we wanted when we arrived exhausted and grubby after a long journey. A minor negative: the in-house catering options are very limited beyond bar snacks; but there’s dozens of restaurants within walking distance. The major negative, and potentially a deal-breaker if it’s important to you: beware the rooms that overlook the square behind the hotel. There are a number of bars with late music licenses, and you simply won’t get any sleep AT ALL unless you’re in the bar and return to the room after closing time. We’re not talking “a bit of mild disturbance”, either - it’s “making things on the table in the room rattle” levels of bass, “singalong with Rhianna in bed” levels of volume. When I initially complained at about midnight, I got a “what do you expect, we’re a city centre hotel” response followed by complimentary earplugs followed by a move to a room on the other side of the hotel after I used my “are you kidding me” face. I was very tired, and very unhappy. Kudos to the duty manager for sorting it out, minus some kudos for trying to fob me off initially. Somehow I get the feeling that I’m far from the first person to arrive at the front desk with a “*** is this a hotel or a nightclub??” face. To be fair to the management, there’s not a lot they can do about their neighbours apart from try to get the offending licenses revoked (which I was led to believe they’re trying to do). Trying to sell those rooms most-affected on a weekend just isn’t going to work, though. It really is that loud and disturbing. Elsewhere it’s a decent hotel - it’s missing some of the bells and whistles which would justify the term “luxury”, maybe - but that level of noise pollution in the affected areas is way outside what could be considered acceptable. My 2c - stay here by all means, but call ahead and make absolutely sure you’re not in the noisy rooms, and be prepared to either get assertive with the front desk or divert to a quieter establishment.
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