호텔 자체는 오래 된 시설로 인지는 하고 방문 했습니다. 1. 방문 첫날 커텐박스가 떨여ㅓ져서 수리 요청 하였으나 조치가 되지 않아 3회 요청에 수리 받음. 2일차 오후에 시공 2. 샤워 수전 첫 날 저녁 수영 후 사용하는데 떨어짐... 시설이 오래된 부분은 어느정도 감안하고 방문 하시면 서비스, 수영장, 해안가 접근성, 메인 스트릿 접근성 등 우수함 다만, 요청 사항에 대해 조치가 매우 느리고 요청사항이 자주 누락되는 건 다른 후기와 동일하니 참고

신혼여행 5박 중 3박을 리프호텔로 예약했어요~ 옆호텔(50%)+바다(50%) 뷰였고, 잘때 소음이 있어서 파도 소리인줄 알았는데, 옆에 공조시설?돌아가는 소리더라구요. 그 점이 조금 아쉽긴한데 가성비 괜찮은 호텔이었어요. 청결상태가 좋았고 따뜻한 물도 잘 나왔어요. 단점이 있다면 간접조명(주광빛)은 많은데 메인조명이 없어서 어두워요.

My childhood memories are filled with fond recollections of the days when this hotel was known as Daichi, and the Seahorse was its neighbor. It's heartwarming to witness the tremendous growth in the form of the Crowne Plaza, now in its third iteration. Despite the substantial exodus of people from Guam and the challenges faced by the hospitality industry, my experience at the Crowne Plaza was nothing short of spectacular — even amidst the aftermath of the most devastating natural disaster to hit the island in over 20 years. During my visit, the hotel experienced sell out occupancy for several days before and after my stay. To complicate matters, some rooms were rendered unavailable due to storm damage. Yet, to my amazement, both of my rooms were seamlessly upgraded without request, including one room to a one-bedroom suite. This exceptional resource management and commitment to their loyalty program and customers leaves me truly impressed. The hotel honored all Diamond Elite benefits, and with the Club lounge temporarily closed due to the storm, we were accommodated with equivalent offerings in the Lobby lounge. The Crowne Plaza's complete makeover, featuring a contemporary design, elevates it to the status of a brand-new hotel rather than a simple update with - and this distinction is important - new yet outdated hardware. For example, their innovative digital elevator is a fresh concept on Guam, separating them from their local competition. I want to extend my sincerest appreciation to Abegail. Her exceptional service and assistance with check-in and resolution of an issue with our room rate demonstrated her expertise. I booked the best flexible rate and even that somehow doubled. Abegail took charge and resolved the matter. Her proactive approach and willingness to be our point of contact for any requests or concerns displayed remarkable initiative whilst juggling her duties at the counter. My gratitude extends to Abegail, the housekeeping, facilities, F&B, and the entire team for the outstanding care they provided during such challenging circumstances. A special thank you goes out to Tan Holdings and IHG for their continued investment in and commitment to the Crowne Plaza to ensure not just a future, but a brighter future, for Guam's hospitality industry.