This property is more of an old school ski lodge than a hotel. You get to Patagonia Villa by going on a few dirt roads, and there really isn't an entrance - just a pullover. The reception area is at the top of the hill - again think ski condo - where the staff is very friendly if not always available. Macarena was very helpful making our dinner reservations and confirming taxis. It's just that her hours are limited so this isn't a full service type of property. We had a lodge type room for my husband and I while our daughters had a standard room. There was a world of difference. Ours had a living room and kitchen with a loft for the king size bed. They had pretty cramped quarters with two beds. Again, not an upscale property and you make your own breakfast, but it was a very nice place to spend the night. Once you get to know the dogs next door, the barking is less of an issue. You can pretty easily walk into town during the day - I'd be less inclined to do so at night just because the area isn't well lit. Once you get past the non-traditional nature of the place, it really is lovely and we would stay again.