야경이 정말 예뻤어요. 그런데 역에서 조금 걸어와야 한다는 단점은 있습니다. 그외에도 친절하고 깨끗해서 좋았어요! 다음에도 요코하마에 놀러가면 이 호텔로 오고 싶은 마음이 있습니다.

This will be longer than the usual review, and here is why. I have stayed at most of the top flight hotels in Yokohama over the last 20 years in my 40+ trips to Japan - the glamorous life of global business.. This is the best hotel in Yokohama if it fits your preferences. Let me explain.: 1. Location. Located on the renovated Hammerhead pier, the location is superb once you get there, You have an unobstructed view of Yokohama harbor and cruise ships and (in our case) tall ships moor at the piers at the hotel. But - it's not as convenient to get to. Even compared to the (parent) Intercontinental Yokohama Bay, taxi or train access is not as easy, especially train. On the other hand, going for a walk or run? Perfect 2. Service: the staff is unfailingly polite, attentive, and very responsive. Once understood (hold the thought), they went the extra mile and then some. Caveat? For a global brand and luxury position, some skills and knowledge weren't 100%. Example: working with the concierge to make Fuji lakes reservations took a long long time. Effort and attitude 100%! Time lost to translation more than expected. Separate example: on day 2, many of the staff knew my name, and I hadn't done anything to stand out. Unusual for Yokohama. 3. Value: While not cheap, in subsequent travel around the rest of Japan, this was a good deal for the luxury level. We'll be back.