Spent my first week here , it s a retreat place from tourist and loud music , so we felt good that we extend one more week to enjoy a quiet and peace time. We ask to have ours clothes washed and ironed as they proposed , the lady brought our white clothes still dirty first time and the last time was WORST , the dress of my wife cost 200€ came way smaller with 4 others tee shirts!!!! We complain and ask a remboursement but at this day there is a complete ignorance of this situation from the Woman OWNER!!!!!Still no REMBOURSEMENT OR ANYTHING! They ruined ours white clothes. After that she told some client and not all of us there is a party Saturday night from 6Pm to 11pm of a big Group of Thailand people! Make sure to check if there is party before to book because they will prioritize Thai people and they can dot whatever they want ! Oh My God it was the Worst night and morning Ever , no employee was here to control the party , the big group was having a really loud music until Midnight , drinking and jumping in the pool with Glass beer all around the pool until late ! The next day morning , kids playing loud and screaming at 7AM on the morning after this Big party the night before !!!! That is inacceptable! We tried to call the owner several times and get ignored , the room close to us where upset too. We are still waiting a remboursement or gesture from the Owner. So be careful please client she is hiding a big face and fake face of caractère !!! If you have any problem she will blame you and can call the cops ! A big Surprise and a Shock surprise with even witnesses ( her employee and guest) ! Boat cost 3500 bath when my dress cost 8000 bath but maybe is the way you stole your client , just SORRY you think is enough for ours clothes 😂 👏 when you say o. Front your employee you will rembourse us at least the cleaning .Good luck we can provide pictures and explicite video no problem! And by the Way WE DON T AGREE YOU TO TAKE A PICTURES OF US TO USE FOR YOUR BUSINESS!!!! Thank you we will notice Google about using the pictures you took without asking us! And don’t ask a client to sale a trip for you as well as you did with me ! What a shame seriously, the woman owner Om at the reception everyday hide so much because she is looking so nice but be careful if you have any problem she will ignore you and take you as a responsible.
