Was here for a conference at the adjoining conference center. Don't let the close proximity to the Renasant tempt you to stay. Half of the people I traveled with had broken air conditioning in their rooms, some having it break in the middle of the night. I had to switch rooms as the first was 85 degrees and had ants crawling on the AC unit. The bathroom makeup mirror was broken and so were the racks holding the shampoo and conditioner. The second room was a little better but was still very dirty. There was a dirty washcloth left in the sink for the first two days. The duvet and carpet had dirt on it and part of the floor was sticky. The hallways are stuffy, humid, and musty, the elevators seemed like they are falling apart, and the skybridge to the conference center smelled like mold. As others have mentioned, the restaurant in the lobby is extremely expensive for what you get so don't bother. The hotel is also on the edge of downtown and we didn't feel very comfortable walking to places. The place really needs a refresh.
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