6/8/2022 One star is indeed too much for the below. Pls take into consideration what I am writing here. It took me ages to book online my future stay in Vancouver with that mediocre hostel through first Hostelworld and later directly online with the hostel itself. A real nightmare! Now, I am spending additional time to make sure I post negative reviews online but I am glad to do it. I can assure you that Cambie downtown Seymour hostel is not a reliable, trustworthy hostel you can rely on. Early April, knowing that Canada is busy in spring, autumn and summer, I started doing my homework and booked my stay with Hostelworld. Since then, I did not finish being on the phone and computer correcting booking issues with the hostel staff. First, Hostelworld booking # did not match the hostel one. OK it was corrected. Second, the bookings which followed were cancelled by the hostel without my authorization and they blamed me and Hostelworld. Third, the hostel manager called Victor begged me to cancel the Hostelworld ones and keep his bookings performed directly online with the hostel instead. I did it. And now after all those acrobatics back and forth, Victor has the nerve to cancel them. What a disgrace! I was stunned. FYI, his staff working is rude, impatient and lack of courtesy customer service when I took myself the time to call from USA and confirm my bookings. I was paying the phone calls. It was a real nightmare. Now, I just booked somewhere else. Yes, online Seymour is the cheapest but cheap is expensive. I wasted 2 months and now, today, in June I got a cancellation email from Victor. Unfair not ethical professional business attitude from that hostel! I wish to make sure you all know about it and book somewhere else where it is guaranteed you will have a place where to stay. Anyway, if you decide to book with that hostel, make sure you confirm your booking because what you paid and book might be not what you get. Coming from Canada, it is very strange but unfortunately the staff is not originally from that country. That is why they behave that way. I am a world traveler and never had such nasty, mediocre, and poor level experience. I booked my stay with Edmonton, Calgary, Banff, Lake Louise, Gasper and Tofino within a couple of seconds without going through that ordeal/nightmare. I did not deserve such treatment. The hostel messed with all my bookings. I can write a book. I won't recommend that hostel to my best friends.
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