Not only was the room perfect (comfy, clean, spacious) The staff were absolutely amazing. Breakfast top notch too. One of the best hotel stays I have ever had. Infact, the staff were so kind and understanding, that when I had to get admitted to hospital they extended our stay *for free* for an extra 3 days, and said we could stay as long as we needed until I got better. Truly so grateful for all their help and they deserve the best review I can give. Thank you Holiday Inn express! We are so grateful for your hospitality and compassion, would not know what we would have done without your kindness xx

We stayed last night due to attending a wedding locally. We had no compliant with the room and stay was perfectly acceptable - friendly helpful staff, room to a good standard for a higher end budget range hotel, two separate beds for the children (a must for us!) Our average rate comes down to two separate issues combining. Other guests and poor structure design to the hotel. The family above us were quite heavy footed and the floors are not adequately insulated/sound proofed etc. We heard them return to their room just after midnight (sort of expect this) then we heard someone walking to the bathroom around 04.00 then on and off intermittently up to 07.20 where it had really ramped up to jumping, constant footsteps back and forth back and forth, being early we had the tv on but not on a high volume, we couldn’t hear it. We called reception from our room who helpfully went up to speak with the other guests but it didn’t really make much difference in fact we would say there was an increase and they were purposely jumping, there was no element of trying to tone it down. Whilst we appreciate the staff did everything within their capabilities to speak to the other guests and to an extent other guests actions are out of their control, Premier Inn are in control of the poor noise insulation between the rooms and the building design. It was a disappointing stay, I wish I had opted to drive the hour home now instead of wasting money to not sleep and drive home tired anyway. Please note this is my first trip advisor review having worked in hospitality management for over 25 years but this is our second poor stay in a Premier Inn in the last 6 months.

나는 항상 내 리뷰 ”좋은 나쁜 것과 못생긴 것”이라는 제목을 붙였습니다. 세 가지 모두 이전 리뷰를 읽는 의미가 있기 때문입니다. 통계적으로, 나는 우리의 경험이 매우 좋다고 평가하지만 나중에 계속할 나쁜 경험입니까? 좋은 크기 침실 큰 킹 침대 (두 개의 싱글이 함께 밀려 있음) 사랑스러운 부드러운 시트 편안한 베개, 슈퍼 레인드롭 샤워. 큰 뷔페 스타일의 아침 식사 과일 주스 훌륭한 커피. 나쁜 음료 두 맥주 11.00 비싼 👎 저녁 식사 비싼 파트너 음식 차가운 사람들은 우리가 주문하기 전에 음식을받는 사람들이 👎 운 좋게 우리는 £ 50.00 저녁 식사 크레딧이 필요했습니다. 👍 화장실에 작은 운동 센서 빛이있어 그것을 켜라. 그러나 이것은 어떤 움직임없이 😡 자극적 인 밤 동안 정기적으로 켜져있는 것처럼 보였다? 못생긴 지금이 심각한 곳입니다 ☝️ 나는 침대 옆 서랍에 자르는 드릴 구멍에 손가락을 심하게 자르는 끔찍한 사고를 겪었습니까? 사진은 침대 옆 서랍 앞의 디자인이 좋지 않다는 것을 보여줍니다. 서랍을 꺼내기 위해 손가락을 깔끔하게 잘라내야하는 구멍에 넣는 것이 얼마나 기괴한 일입니까? 이 작업을 수행하면서 서랍이 붙어서 날카로운 드릴 구멍 가장자리에 손가락을 심하게 잘랐습니다. ☝️ 이것은 근무 관리자에게보고되었고 사고 보고서에서 주목을 받았으며 고객 관계 부서에이를보고했습니다. 이것에서 나는 좋은 거래를하는 선물 바우처를 구입하는 마을 호텔로 돌아갈 것이지만, 손가락을 넣는 곳에서 조심하십시오. ☝️