We booked directly via the Nirome Luxury Suites website, and deeply regret our decision. We booked the deluxe suite with sea view and hot tub - ground floor. Never again! Pros: - The suite itself was beautiful, had a lot of space and was very clean upon arrival - The shower itself was large and lovely with excellent water pressure and plenty of hot water - The location was good, but you will need a car to get around as with the exception of one local dining options, nothing else is within a short (10mins) walk - Free parking was available on-site - They kindly provided a variety of drinks and snacks, which were replenished daily - The initial suite tour by Eleni was pleasant and she provided useful information about the surrounding area via WhatsApp - The WiFi worked well most of the time, but was slow on occasions Cons: - The biggest disappoint was the deceitful nature of the management company. We chose the suite based on the ”hot tub” which was falsely advertised and had known issues prior to our arrival - which we were not made aware of. Upon informing Eleni regarding the faulty lighting and the water heating not working via Whatsapp, she stated that the lighting issue was known and to be fixed, and the hot tub was in fact a spa bath - which meant the water heated 1 degree every 20mins. We tested this over 2 days and informed her that the water was still not heating and we could not use the service we had paid for. She told us via Whatsapp that she would arrange for an engineer to come and check the issue. Having heard nothing from Eleni all day, we lodged a formal complaint via email and were later told that they had taken swift action and the hot tub had been tested by an engineer. This is absolutely not possible and false as we were in the apartment most of the day. Furthermore, the water we had left in the ”hot tub” was still the same level and nothing had appeared to have been touched. Not impressed by the deceitful nature of the management team and would have expected better. Their final communication completely ignores our feedback and states ”the hot tub is fully functional”. - We noticed insects wandering around the room, which was a bit unsettling - The sea view is only visible if you stand outside, as the apartment is on the ground floor - While the outside space of the suite was nice, it faces a busy road, and despite the wall and plants, the noise from traffic can be distracting - The pillows were quite hard and uncomfortable, leading us to use the small decorative ones for better support - The bathroom, separated by a glass door, offered little privacy as you could hear everything. Also, the bathroom lighting was faulty and eventually stopped working altogether. - The apartment itself can feel a little dark and could benefit from brighter lighting - The TV is located directly above the hot tub, so you cannot watch it from there Overall, while the location and some amenities were decent, the issues we encountered, particul
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