산티아고(프로비덴시아)에 위치한 이 아파트에 머무실 경우 차로 4분이면 Plaza de Armas에, 5분이면 코스타네라 센터에 가실 수 있습니다. 이 아파트에서 파르케 아라우코 몰까지는 9.1km 떨어져 있으며, 0.4km 거리에는 임직원용 의료센터 병원도 있습니다.이 아파트에는 에어컨과 함께 간이 주방의 쿡탑 및 전자레인지 등 고객의 편의를 위한 시설이 잘 마련되어 있어요. 무료 무선 인터넷을 이용하실 수 있으며 케이블 채널 프로그램 시청이 가능한 32인치 평면 TV가 구비되어 있어 지루하지 않게 시간을 보내실 수 있습니다. 노트북 보관이 가능한 금고 그리고 매주 제공되는 하우스키핑 등 여러 편의 시설 및 서비스를 활용할 수 있다는 것도 큰 장점이죠.

Stayed in this hotel for one night. The location of the hotel was good. Walking distance to the Costanera Center mall, as well as the subway station. Plenty of restaurants and bars nearby. Both the exterior and interior looked good. The room was OK - no red flag but also nothing impressive. Bed was comfortable and the water pressure of the rain shower was pleasant. However, the service was quite disappointing. Starting with the check-in, the lady staff in the reception was probably the coldest person I've met in my entire trip in Chile. No smile at all. Didn't introduce the facility of the hotel, didn't even tell us the location and opening hour of the breakfast until I asked specifically. We went to our room and found there's no drinking water, called the reception but no one answer the phone. Fine, they must be busy. Get down to the reception and was told that we should fill our own drinking bottle from the water purifying stall at the restaurant bar. I'm totally cool with reducing plastic bottle for environmental reason, but shouldn't it be told to the customer during the check-in, or have a clear sign/instruction in the room? Later the day, we also contacted the reception again requested for dental kit. We were told they will deliver to the room -- it never arrives. In short, it's an OK hotel but the service was a big letdown. I wouldn't stay in this hotel again.

We arrived in March, as a result of our airline cancelling an aircraft for 2 days. We were given a large room to accommodate my handicapped scooter, which did not even fit in the the first room we tried. As for the food, I can only comment on the buffets, which is what we were given, overall it was quite good. The bar was very nice, with a friendly and helpful bartender, and it has the largest LCD TV I have ever seen, which would become very useful when the final game for the NCAA basketball championship came on (we love March Madness). Overall, this is a handsome hotel, with a large and airy lobby, but we could tell it was a bit older, with a few things needing repair, refurbishing or outright replacement, The concierge was very helpful, but I had to speak Spanish to get what I wanted, because he did not speak English. We didn't try the pool, but it looked great, and there were cabanas to hang out in.

I travelled to Santiago by myself, and, as it is s very big city, I was worried about staying at an unsafe location. However, I am pleased to say that the area around the hotel seemed really organized and secure, and the path to the metro station is very short and easy. About the hotel itself, the room was excellent, with a comfortable bed, a safe, a very large TV and a desk. Wi-Fi worked well (of course, not exactly perfect, but good enough), and the bathroom facilities also were perfectly adequate. The staff were kind and always ready to answer my questions and give me recommendations. Therefore, I am pleased to be able to recommend Capital Bellet to whomever wants to visit Santiago!

호텔 위치는 훌륭하고 남아메리카에서 가장 높은 건물이 길 건너편에 있으며 쇼핑과 식사를 쉽게 할 수 있습니다. 방도 크고, 욕실은 습식과 건식으로 분리되어 있으며 조식은 많지 않지만 괜찮을 것 같습니다. 가성비!

I was excited about staying in this new and modern hotel during my trip to Chile this month. I was ready to overlook the location- being far from the historic sites. The fact that the hotel is attached to a nice modern mall with a grocery store made it very appealing. However, the positive sides stop here, and I must mention that one of the doors, leading to the hotel from the mall wouldn't open- my card was working but the door was stuck. So, I had to go back 5 floors of escalators, exit the mall and walk into the hotel's street entrance- all this carrying a heavy bag with my purchases. The biggest shortcoming for this hotel is the Front Desk and the hotel’s concept that all guest’s calls have to go through the desk. And although the nice employees who work there try very hard, the desk is severely understaffed. I waited for a long time to check- in as there was only one person on duty. Someone else finally came to check me in. They say that the first impressions are very important and in this case they set the tone for my stay. Problems with logging into the internet( the employee who checked me in forgot to add me to the system) and the room TV that I had to solve right after I got into my room; even had go to the Front desk for because no-one picked up the phone. And all that after traveling for 24 hours and being very tired from my journey. This morning I again tried to get in touch with the Front desk for another issue, but again no one picked up the phone. I know that if I go to the desk I will have to wait for a very long time to be served only to be told that I need to wait in my room. Because of the many unlicensed taxis in Santiago, the hotel's staff told me at check-in that all trips should be arranged through- yes, you got it, through the Front desk! And what they do it reserve a vehicle and driver with a private company the hotel works with, for 4 times the price of a regular taxi. I used taxis a few times after that (the vehicles with the yellow roof), and didn't have any problems. So, it's the hotel that overcharges its guests with claims that all taxis in town are a scam. And yes, there is no direct phone for the housekeeping department, or for the restaurant, all calls should go through the Front desk, so expect that your call may not be answered on the first, or second try. The breakfast, although seemed plentiful and nice, is of a very low quality. The eggs were semi- raw, the quiche- a few days old. And so were all the pastries. The fruit consisted of a few chunks of what seemed like an old watermelon, wrapped in a small bowl. And at the end of each meal I was given a bill check to sign, even though breakfast was included in my room rate. What this meant was to urge the guests to give tip to the restaurant staff. My plans were to return for a few more days after I travel around Chile, but I cancelled my reservation and booked a different hotel. On the plus side, my room was large, the A/C worked well, beautiful