As much as I am keen in giving a five star rating, I am rather disappointed with the cleanliness of the room, particularly the bathroom. I just arrived from BCN and went out dinner then returned to wash my face - as soon I had dried using their towels, it smelled like poop as it wasn’t cleaned properly & it still has dried feces on it. Not to mention toilet wasn’t cleaned properly as it have remaining feces is inside it. I had complained and had transferred me to a room that had similar condition. A lady came to inspect the room I decided to stayed in as I decided not be transferred but was told toilet cannot be cleaned the way I had requested, which is remove the hardened feces, as it was some sort of calcium deposit. Totally ridiculous. Anyhow, the reception was accommodating & seems genuinely nice,& location was good as it is centrally located - near the main train station in Montpellier.
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