Booked a 6 bdrm apartment, in one room we found a pair of disgusting slippers under the bed, a pair of socks left inside the wardrobe, and a bath towel hanging behind the door. Window latches gone off 2 windows and tv in second lounge didn't work. To their credit they did fix one window and taped the other shut - note, sellotape does not keep a window shut for long... There are also no plugs to any of the bathroom sinks - it's pretty disgusting brushing your teeth and looking down the sinkhole at previous guests hair :( We went for the 6 bdrm apartment so we could all be together (& also booked a 2 bdrm for extra family), I certainly paid a premium for this as we could have got a couple of 3 bdrm places for a lot less. I did expect it would be overall cleaner and nicer than what it actually was so was pretty disappointed. The bathroom items provided are basic and no facecloths provided. Only 2 dishwash cleans could be done with what was provided in kitchen. No coffee sachets except decaf, and while there was a hot choc tin, it was almost empty and I’m not using something that many others have stuck their hands in. The dining chairs fabric is disintegrating and bits of the white material end up all over the floor (we would have like to have vacuumed halfway thru our stay because of this but there was no vacuum cleaner or broom). Nowhere on their website (that I found) did it say the apartment was over 3 levels – something my 75 year old mother did struggle with a bit, again this would have been a flag for us. So overall, it was handy being together but the apartment seemed old and tired and really not worth the price we paid. I did email the place to relay all my concerns, they have chosen not to reply to me. I also see on their website they only have reviews that they have sourced from elsewhere (I can't leave this there direct) so they choose the good ones...

라나 레지던스에서는 바쁜 일정 후 휴식시간을 보낼 수 있는 편안한 객실이 마련되어 있습니다. 라나 레지던스 객실은 여행객과 비즈니스 출장객 모두에게 카와라우 팔스에서 편안하게 지낼 수 있는 공간입니다.호텔은 퀸즈타운공항에서 단, 2km 정도로 비교적 가까운 거리에 있습니다. 호텔 주변에는 Milford Sound Scenic Flights, Southern Glacier Helicopter Flight Experience, Game Over Queenstown 등 카와라우 팔스 인기 관광지들이 많습니다.호텔의 다양한 시설을 이용하여 여가시간을 보낼 수 있습니다. 호텔의 주차 공간을 이용할 수 있습니다.많은 여행자들이 선정한 호텔 시설 부문 1위의 호텔입니다.