After we got home, I got a charge to my CC for a $60 bottle of wine !!! I DO NOT drink $60 bottles of wine in hotels. I questioned the charge and received no response from the hotel , The accomodation in this hotel is just a side hustle for the bars of the hotel. There is no checkin or checkout management - just go to the very busy public bar to find out what room you have been allocated. We stayed in the most expensive room at the hotel ( Executive Suite) for 3 days - it was terrible

We ordered from the mobile app. They ask for a tip before the service on the app. You already ordered the meal yourself?? The food came out but the drinks didn’t. I went to the bar and got them myself. Tip already given and surcharged gst. Something isn’t right. How can you tip before you receive service? Advise do not tip until your served.

We had lunch in the bistro of the hotel today. Both ordered burgers at $26. Mine was a veggie burger. It was the worst burger I have eaten after many years of being vegetarian. I had to ask if the burger was non meat as it looked like meat. It was so processed. I left half. At $26 I would have enjoyed a good burger with salad. Not today. Wish I had been strong and sent it back……

The Lorne Pier to Pub swim takes in the Lorne Pier and the Lorne Hotel, which is metres from the ocean. It's one of the world's most popular open water races, over 1.2 km and 5 km courses. The swim is organised by the Lorne Surf Life Saving Clubs. It was originally intended to be a fun swim, but now the winner achieves great honour.