Stayed here for 3 nights. What a diaster. 8 couples not provided with rooms as requested. Staff not very helpful. Management said it was impossible to accommodate the 8 couples with rooms with walk-in shower as hotel was full. Large group leaving next morning and rooms would be available, but we would have to stay in the rooms allocated for 1 night. Not at all convenient. Large room, no charge point for phones, no toilet roll holder and no towel holder. Bed comfortable. Moved next morning. Some staff on duty at reception need to go to smile college. Again not as helpful as they could have been. 2nd room large n spacious. Would you believe there were 6 charging points for phones but still no towel or toilet roll holder. Where did you get 4 * from as not up to that standard. Bar staff run off there feet as there was only one on duty, brandy served in small glass, not a goblet, that’s not up to 4* . Goblets were sitting next to optics. Maybe bar staff should go back to school to find out what glass is for what drink. Food good n restaurant staff pleasant, especially Anna, who wasn’t on duty when we left although we had spoken to supervisor of restaurant to let her know about the service we received from this young lady. Won’t be staying again as the right hand doesn’t know what the left one is doing.
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48개의 리뷰