훌륭한 위치에 있는 단순하고 번거롭지 않은 호텔 - Southern Cross 버스/기차 터미널에서 도보로 단 5분 거리에 있으며 무료 트램 구역 내에 있습니다. 직원들은 친절했고 우리의 출발 항공편 시간에 맞춰 1시간 늦은 체크아웃을 수용해 주었습니다✅️ 단기 체류에 확실히 추천할 만합니다. 제가 불평한 유일한 점은 욕실에 수건 걸이가 없고 변기에 보기 흉한 얼룩이 있다는 것입니다.

도심에 있고 위치는 매우 좋은데 옆에 건물들이 지어지고 있어서 시끄럽지 않은 두 쪽 중 한 쪽이 반대쪽 건물을 향하고 있어서 하루종일 어두워지려고 했는데. 그들은 나를 무시했습니다. 그러나 다른 방의 에어컨은 고장이 났고, 프론트 데스크에서는 우리가 선택할 수 있는 방 2개를 매우 세심하게 제공해 주었습니다. 싱크대가 너무 작습니다.

우리는 두 주말 동안 2박을 했습니다. 우리 첫 번째 방은 520이었습니다. 좋지 않았습니다. 샤워는 커튼으로 침대와 분리되어 있었습니다. 화장실은 ”별도의”방에 있었지만 ”오염”을 피할 수 있는 방식으로 환기가 되지 않았습니다. 그러나 침대는 편안했고 우리는 위치와 극장, 상점 등에 쉽게 접근할 수 있어 매우 만족했습니다. 두 번째 숙박은 214호실에 있었습니다. 샤워기와 화장실이 적절하게 분리되어 있다는 점에서 훨씬 좋았습니다. 우리는 매우 기본적 인 아침 식사 (토스트, 시리얼, 주스 및 팬케이크)를 머무는 동안 아침 식사를 즐겼습니다. 우리는 토스트와 시리얼 옵션을 즐겼지만 그것도 제한적이었습니다. 팬케이크 기계는 불행히도 두 숙박 모두 고장났습니다. 대체로, 당신은 당신이 지불하는 것을 얻습니다 - 그리고 멜버른의 가격은 매우 저렴합니다.

프론트 데스크 서비스는 매우 친절합니다. 아침 식사를 예약하려면 QR 코드를 스캔해야 합니다. 환경이 매우 좋습니다. 야라강(Yarra River) 옆에 있으며 사우스 뱅크(South Bank) 쇼핑몰 맞은편에 트램이 정차하며 서던 크로스(Southern Cross)에서 도보 거리에 있습니다.

Stayed here as a Diamond Ambassador in an iconic suite - Check in experience was great, warm welcome, benefits acknowledged and welcome drink provided. Amazing room, ridiculous amount of space, comfortable bed, great little office/working area. Unfortunately, the general level of service/care factor is lacking especially when staying in a room costing over 1k a night! One of my complimentary water bottles was open/used and about half empty, yuck. Later that day I wanted to use my $25 credit on the minibar 200ml bottle of gin (which is listed as inclusive of 4 mixers). Gin was missing from the mini bar I couldn't find it. Called down to reception to ask if it was by request, they assured me it should be there and would send someone up. Waited 2 hours and no one came which frustrated me as I was waiting so called down again and was assured someone was on the way. Someone did arrive with a huge bag full of everything except the gin. When questioned didn't seem to know what I was talking about, I had to point to it on the minibar menu and was met with a very confused expression, he left. Then about 30 minutes later a different person arrives with the gin bottle, success. However upon checkout there were a bunch of mini bar items charged which I hadn't consumed, and in fact were not even missing. I hate having to have that conversation but after only 3 words they were ”happy to remove them” which makes me think this isn't an uncommon occurrence. I later noticed that the mixers were charged as well where as they should have been included with the gin purchase cost, but I couldn't be bothered wasting my time to try and sort it out. Club lounge service was attentive but did fill up and get quite busy in the evenings however my drink was always topped up and the staff there were friendly and engaging. Temperature control seems non-existent in the room and I'm convinced it makes no difference what you set it to. I had my do not disturb on until mid morning, so as I was leaving for the day dropped by reception and said I may have missed housekeeping and could they have someone make up the room. Arrived back a few hours later and it hadn't been done. All up a real mixed bag here, but can't help feel my simple requests were a bother and inconvenience.

After staying here for one night I can easily say that was one night too many! First finding the place; simply put it can be easily missed. After three rings of the bell someone finally came out to check us in. Usually at check in, you get a run down of wifi or breakfast especially if it’s part of your booking, yeah none of that. Room - look it was adequate and if one was able to sleep through the unknown noise at 12am (outside) and the constant slamming at doors my personal favourite at 2am then you’d be fine. The bathroom was well yeah, massive crack in the glass, framework barley holding on with the rusted screws, dirty towels and even after turning the tap on and the mechanism to just have the shower head on, one also got a foot bath as the bath tap also stayed on. Breakfast- oh my lordy here we go, buckle up. We wandered down just before 9am breakfast is 6-10 so keep that in mind as you read on. When we arrived we were the only people, I nearly fell as there was a ramp which wasn’t easily noticed as you walked your way through the iggly piggly placed tables. There was a worker whom was dressed in chef clothes mopping the area, no greeting either. The food well look maccas would’ve been much better and much hotter!! There was hardly any food left in the ‘warmers’ the what I assume was French toast was absolutely disgusting! Due to the lack of hot food I opted to get some toast, well the machine was turned off and not just at the appliance but the wall!! The tea and coffee situation was all over the place; cup from here, tea from there, hot water over here and milk over there. Maybe make it make sense? And to top it off as one would expect, more and more guests started to come in for breakfast and guess what? No more food was cooked!! So safe to say with the poor amenities, the dreadful breakfast, the tripping hazards and most of the rude staff - yeah don’t come here!

가족과 함께 머물기에 정말 멋진 곳입니다. 도시의 중심부에 위치하고 있으므로 인근 장소를 돌아 다니는 것이 정말 실용적입니다.

간단한 식사 가능, 방 깨끗, 세탁기 있음

Welcoming, prompt and professional staff. Inviting environment and atmosphere with a modern design Food was delicious Restaurant staff were awesome Overall a very positive and enjoyable stay.

Visited this hotel for 5 days second week of April, the check in was a bit vague with the reception laying more attention to the guest trying to get money to play the pokies than the actual check in process. Hence I wasn’t really indicated where the room was or how to head up to the elevators or presented with any of the other facilities of the hotel, until I asked of course. No complaints as the receptionist was adequate to the standard of the Australian hospitality service. Room was quite on the second floor and spacious but bed wasn’t very comfortable. Also the showers lack water pressure but this is very subjective. The restaurants are okay and they offer a variety of meals nevertheless no buffet breakfast but there are plenty of choices around the area too thst you can Uber in. The reason it gets 4 stars for me it’s because of the location which is convenient for me and it has the facilities I require during business travel. Overall a nice hotel and the rooms were dressed every day which is also a plus on this lack of service environment we live in today. Oh it also has free parking and I didn’t find it too noisy as other people have complained about.