We arrived in March, as a result of our airline cancelling an aircraft for 2 days. We were given a large room to accommodate my handicapped scooter, which did not even fit in the the first room we tried. As for the food, I can only comment on the buffets, which is what we were given, overall it was quite good. The bar was very nice, with a friendly and helpful bartender, and it has the largest LCD TV I have ever seen, which would become very useful when the final game for the NCAA basketball championship came on (we love March Madness). Overall, this is a handsome hotel, with a large and airy lobby, but we could tell it was a bit older, with a few things needing repair, refurbishing or outright replacement, The concierge was very helpful, but I had to speak Spanish to get what I wanted, because he did not speak English. We didn't try the pool, but it looked great, and there were cabanas to hang out in.

I travelled to Santiago by myself, and, as it is s very big city, I was worried about staying at an unsafe location. However, I am pleased to say that the area around the hotel seemed really organized and secure, and the path to the metro station is very short and easy. About the hotel itself, the room was excellent, with a comfortable bed, a safe, a very large TV and a desk. Wi-Fi worked well (of course, not exactly perfect, but good enough), and the bathroom facilities also were perfectly adequate. The staff were kind and always ready to answer my questions and give me recommendations. Therefore, I am pleased to be able to recommend Capital Bellet to whomever wants to visit Santiago!

호텔 위치는 훌륭하고 남아메리카에서 가장 높은 건물이 길 건너편에 있으며 쇼핑과 식사를 쉽게 할 수 있습니다. 방도 크고, 욕실은 습식과 건식으로 분리되어 있으며 조식은 많지 않지만 괜찮을 것 같습니다. 가성비!

I was excited about staying in this new and modern hotel during my trip to Chile this month. I was ready to overlook the location- being far from the historic sites. The fact that the hotel is attached to a nice modern mall with a grocery store made it very appealing. However, the positive sides stop here, and I must mention that one of the doors, leading to the hotel from the mall wouldn't open- my card was working but the door was stuck. So, I had to go back 5 floors of escalators, exit the mall and walk into the hotel's street entrance- all this carrying a heavy bag with my purchases. The biggest shortcoming for this hotel is the Front Desk and the hotel’s concept that all guest’s calls have to go through the desk. And although the nice employees who work there try very hard, the desk is severely understaffed. I waited for a long time to check- in as there was only one person on duty. Someone else finally came to check me in. They say that the first impressions are very important and in this case they set the tone for my stay. Problems with logging into the internet( the employee who checked me in forgot to add me to the system) and the room TV that I had to solve right after I got into my room; even had go to the Front desk for because no-one picked up the phone. And all that after traveling for 24 hours and being very tired from my journey. This morning I again tried to get in touch with the Front desk for another issue, but again no one picked up the phone. I know that if I go to the desk I will have to wait for a very long time to be served only to be told that I need to wait in my room. Because of the many unlicensed taxis in Santiago, the hotel's staff told me at check-in that all trips should be arranged through- yes, you got it, through the Front desk! And what they do it reserve a vehicle and driver with a private company the hotel works with, for 4 times the price of a regular taxi. I used taxis a few times after that (the vehicles with the yellow roof), and didn't have any problems. So, it's the hotel that overcharges its guests with claims that all taxis in town are a scam. And yes, there is no direct phone for the housekeeping department, or for the restaurant, all calls should go through the Front desk, so expect that your call may not be answered on the first, or second try. The breakfast, although seemed plentiful and nice, is of a very low quality. The eggs were semi- raw, the quiche- a few days old. And so were all the pastries. The fruit consisted of a few chunks of what seemed like an old watermelon, wrapped in a small bowl. And at the end of each meal I was given a bill check to sign, even though breakfast was included in my room rate. What this meant was to urge the guests to give tip to the restaurant staff. My plans were to return for a few more days after I travel around Chile, but I cancelled my reservation and booked a different hotel. On the plus side, my room was large, the A/C worked well, beautiful

The room was lovely and clean. The personnel was warm and welcoming, speaking to us in Spanish (as per our wish) despite our limitations. When we found ourselves stumped, the non-English speakers would whip out their phones to find a translation and help us. Much to do just walking around the neighbourhood. Warned about possible pick-pockets we acted accordingly and had no mishaps of any kind. Santiagans were helpful and friendly everywhere we went. We had a pleasant time. The only glitches were the changing of our towels, despite the Echo-friendly sign and instructions (hang up towels not to be changed daily) and an unglued grid in the washroom that was a tripping hazard and left the room less inviting. Both were addressed promptly and with a smile.

내가 머물렀던 최고의 호텔 중 하나. 그냥 아름다워

Excellent location, friendly and reliable staff, clean rooms with many amenities. We appreciated the well-stocked kitchen, complete with hot water kettle, and the wifi and cleaning service. It was hot weather in Santiago so we also appreciated the fans provided and that the windows were open and shades pulled down to cool our room upon our arrival.

나는 이틀 밤 동안 여기에 머물렀고 호텔은 매우 좋은 모양이며 모든 것이 여전히 새로운 냄새가납니다. 위치는 실제로 좋지 않습니다. 문자 그대로 아무것도 없습니다. 어디를 가든 우버가 필요합니다. 칠레에서 택시를 타지 마십시오 !!! 그들은 당신을 완전히 찢어 버릴 것입니다. 프론트 데스크 사람들은 전혀 친절하지 않거나 환영하지 않지만 칠레의 모든 곳에서 생각합니다.

I loved this hotel! The staff was really wonderful and accommodating. Juan was at the front desk each morning with a greeting of ”Good Morning Madame.” Nicolas was very helpful in arranging my stay prior to the visit, which was helpful. Every staff member was really friendly and accommodating. They served a small breakfast buffet in the main level each morning, even cooked eggs to order if you'd like. I went to this country traveling as a solo female. This was a nice location because it's walking distance to several restaurants and a lovely park. I felt completely safe in the area. My favorite was the Peruvian restaurant! I had this amazing seabass dish with scallops and calamari with a sauce on top. This was all on a bed of risotto. Chilian wine...fantastic! I wasn't familiar with this region's wine and was surprised at how good it was. My meal, paired with a lovely Chilian Sauvignon Blanc Reserve was so delicious that I went back and had the same thing the next night. There is also a hill about a mile away that has the Christ statue, that is very walkable. There is a Japanese Garden on the hill. If you can't walk there, there is a funicular and the Uber car service worked just as it does in the US. One tip, if you're from the US or North, the maps will be backwards on Google. Just google directions to get them in the direction you're going. I got lost the first day until I did my Google search on how to fix. The only problem I had was the language. Very few people speak English. I even went to a restaurant, fine dining at a park, quite lovely, but nobody spoke English and the menu was only in Spanish. To make matters worse, my phone died! Be prepared with how to use Google Translate, that will help, but if your phone dies, you're dead in the water. I found it very hard to communicate with people, which would not have been as bad had I not been traveling alone. I found it to be very isolating. I even took a tour with an English-speaking guide. I thought great, now I can chat with people, but NO! It was a guide who spoke Spanish, then translated to Portuguese, then English. I was the only English-speaking person on the bus. The museums, a few are only available in Spanish so no point going to those if you don't speak Spanish. Other than the language barrier, I had a lovely time. My highlight was my hotel and the staff!

방은 나쁘지 않고 복도가 조금 어둡고 칠레의 안전한 지역에 속합니다. 유일한 나쁜 점은 아침 식사가 일주일 동안 변경되지 않는다는 것입니다. 아침 식사는 매우 기본입니다.