The property was clean, and the free breakfast buffet was great, with a variety of foods, coffees, & juices. The hotel was in a great location, very close to the Trevi Fountain & shops. HOWEVER, we had a lot of trouble with our rooms both times we stayed (on the 1st leg of our trip, and at the end, prior to going bk. to the U.S.). Though the room was very large with 2 windows, we'd asked for accommodations for 3 people in 1 room, but instead were given a double bed. When we asked for another room, the front desk was not accommodating & appeared bothered. On our return to the hotel at the end of our trip, we were given a very small room (about 12 x 12) with 3 single beds lined up against the wall in a row. At the foot of the beds was desk & closet. We had to walk in single file & walk between the ends of the beds & the desk to get to the bathroom. My friend sat on his bed and the entire bed collapsed to the floor. When staff removed the mattress, we saw that the bed was held together with rope tied to the 2 sections of the frame. We then saw the bed had been a loveseat that they tried to convert to a bed. We walked throughout our hall & saw that our room was actually part of a larger room they had split in half to allow for more guests (and more $$) -- which is why ours was so tiny.
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