매우 깨끗하고 직원들은 매우 도움이되고 이해했습니다. 내가 머물렀던 최고의 Red Roof Inn입니다. 앞으로 확실히 돌아올 것이며 가족 및 친구에게 추천 할 것입니다. Red Roof Inn at 1-90 Erie PA의 직원들에게 감사드립니다!

First time staying here and most likely will be the last. I frequently stay at Holiday Inns primarily because the service is great and the rooms are spotless. Very disappointed with this location. Check in - the front desk clerk was pleasant but with 3 adults was a bit surprised we were given 1 entry key. Ok, no big deal, usually given 2 but maybe they were short on keys. Got to the room, king size bed with a pull out couch. On the surface the room appeared to be clean. I have worked in several hotels so I know what to look for. Once I began my standard room exam (for bugs and dirt) I was not happy with what I found. 2 pillows and the blanket on the bed had stains. Big enough where I don't understand how it passed the inspection of the laundry attendants. I could tell the cases were laundered by the smell. Not sure about the blanket. I went to the closet to inspect the sheets, pillows and blanket for the pull out. On fitted sheet found several hairs. Pillow protectors were dirty, one pillow case dirty. At this point I decided not to pull the couch out to sleep. Not sure what I would find. By this time I was becoming extremely irritated. Unacceptable for $250 a night. The hotel was crowded and by this time I was exhausted so I just used the flat sheet to cover the couch and went to sleep- not comfortable but oh well. Next morning went to breakfast, dogs and screaming kids all over the place, my daughter informed me that this is the hotel very close to Splash Lagoon (kids now make sense). After a horrible night of kind of sleep on a rock hard couch, screaming children weren't a welcome sound. Sorry. The ONLY good thing was breakfast, large portions and it was really good and made to order. BTW, include it when you book if you want breakfast in the morning. Not cheap and there aren't microwaves in the rooms, another thing I thought was weird. A family of 4 will spend $60+ for a meal and a drink. Another plus was a nice lady at the front desk named Joyce, per her name tag. Very helpful and kind. Other employees were somewhat cordial but indifferent so Joyce stood out. Overall, I give this stay 5 out of 10. Would not stay here again. Expected better for the costs.

나는 적어도 일년에 한 번이 호텔에옵니다. 이것은 나의 10 번째 방문이어야하며 호텔에는 비즈니스 여행객을 위한 모든 것이 있습니다. 그러나 이번에는 약간 마모 된 것을 알았습니다. 내 방의 히터가 작동하지 않았고 체육관의 TV도 작동하지 않았습니다(한동안 청소하지 않았습니다). 나는 경영진에게 경고하고 호텔을 내려놓지 않기 위해 이것을 말합니다. 나는 여전히 그것을 추천합니다. 로비는 넓고 밝으며 직원들은 가장 환영하고 도움이 됩니다. 로비에 미니 상점이 있으며 매일 아침 좋은 커피가 무료로 제공됩니다. 또한 1층에는 멋진 레스토랑(Safari Grille - 별도의 리뷰를 참조), 아침 식사 스테이션, 넓은 비즈니스 센터, 세탁실(2대의 세탁기와 건조기), 웨이트 세트가 있는 적당한 크기의 체육관, 마지막으로 수영장 및 온수 욕조가 있습니다. 객실은 좋은 크기의 책상, 좋은 조명, 많은 콘센트 및 편안한 의자가 있는 비즈니스에 적합합니다. 옷장은 욕실과 마찬가지로 적절합니다. 적당한 크기의 평면 스크린, 소형 냉장고, 전자레인지, 커피 메이커, 다리미 및 헤어드라이어가 있습니다. 여전히 훌륭한 옵션이지만 약간의 작업이 필요합니다.

Came with family...customer service was great. Room was clean and breakfast was great. Really enjoyed our stay. Staff was very accommodating. Pool was clean and staff was helpful when asking for places around to eat.

The difference a day made! I have only positive things to say about my experience at this hotel. Check-in was welcoming and informative. Without prompting, I received a detailed orientation to the site and its amenities, and was encouraged to use them. The commitment to providing outstanding customer service at the Courtyard by Marriott Erie Ambassador Conference Center extends beyond the front desk. Literally every employee I encountered was helpful, gracious, or attentive. For example, one employee gave me recommended two local grocery stores. This morning's breakfast was bountiful and tasty. By contrast, yesterday's breakfast at the Home2 Suites Erie was basic and blah -- breakfast bowls heated by a lamp, plain bagels, and cereal with milk. No yogurt. Mainly for work, I spend approximately 60 nights per year at hotels. I recognize that hospitality is largely performative. Even if hotel employees are in a bad mood, they tend to meet the expectation to smile and provide useful information. My stay at the Courtyard by Marriott Erie Ambassador Conference Center was flawless. This was a sharp contrast to my previous night's stay at the Home2 Suites in Erie. Unlike at the Courtyard by Marriott Erie Ambassador Conference Center, where my stay was very pleasant, there were zero smiles at the Home2 Suites in Erie. At the Home2 Suites, I was not greeted by name, even after I introduced myself to three employees -- front desk; front desk manager; manager on duty. When I tried to ask questions about the location of the elevators and when breakfast was offered, the front desk manager stopped emptying the trash to butt in the conversation and threaten to cancel my reservation. I obtained that information from the manager on duty, but only after she looked it up. My room at the Courtyard by Marriott Erie Ambassador Conference Center was clean and comfortable. All the expected amenities were present. Nothing was untidy. By contrast, my room at the Home2 Suites by Erie was clean-ish. There was no lotion in the bathroom. There was no hair conditioner in the bathroom. In the shower, I noticed a VERY dirt place where one might place a bar of soap. While showering, I discovered that there was NO shower gel in the wall-hung dispenser. When I removed its cover, I confirmed the dispense was bone dry. Yet another letdown by the Home2 Suites by Erie. I mean, essentially an employee has to *never* check the dispenser for it to be empty. I had high hopes that my next stay at the Home2 Suites, for which I had pre-paid would be more pleasant. I confirmed my reservation with Hilton Honors on 5-31-23 and 6-1-23. I used the Hilton app to select my room and check-in on 6-1-23. As I approached the front desk at 3 p.m. to get my card keys, I saw the side profile of the front desk manager from the day before. She dashed into the office, closed the door, and canceled my reservation at 3:02 p.m. In my experience, that is an all-time low in customer service by a hotel employ

아내와 나는 1주년을 위해 여기에 머물렀습니다. 우리는 사우스 캐롤라이나 출신입니다. 멋진 호텔이지만 Tay는 우리의 체류를 더욱 즐겁게 만들었습니다. 매우 친절하고 정중하며 유익합니다. 우리는 더 나은 책상 사람을 요청할 수 없었습니다! 도와 주셔서 감사합니다.

Connected with Splash Lagoon, this hotel is a little dated with only one elevator. The rooms have a kitchenette and is relatively large. The front desk is nice and polite. If you're visiting Splash Lagoon, I'd choose this hotel especially if you have a need for a kitchenette.

나는 자주 여행하고 다양한 Hampton Inns에 머니다. 나는이 숙박이 최고 중 하나라고 말해야합니다. 우리는 캐나다에서 플로리다로 여행하는 하룻밤 동안 여기에있었습니다. 리셉션의 환영은 탁월했고 훌륭한 시작이었습니다. 예, 객실은 약간의 나이를 보여줍니다. 그러나 매우 깨끗합니다. 예, 난방 장치에서 소음이 있었고 외부에서 강한 바람도있었습니다. 다시 이것은 예상됩니다 (귀마개를 가지고 여행하는 이유) 케이크의 체리는 아침 식사 공간이었습니다. 가장 깨끗하고 완전한 아침 식사 공간이라고 말해야합니다. 오랜만에 Hampton에서 보았습니다. 그것은 깨끗하고 매우 좋은 아침 식사 음식 선택이었습니다. 우리가 만난 직원들은 매니저 Kathy에서 Jan 야간 점원까지 매우 환영했습니다. Kathy, 당신은 당신의 팀을 자랑스러워해야합니다. 우리가 다시 이쪽으로 온다면 우리는 확실히 이 Hampton에 머물 것입니다.

The manager here is amazing. Her name is Alex. She goes above and beyond. She does her job but at the same time greets you with a smile. If you need anything she doesn’t make you feel like you are bothering her. The rooms are clean. The room has full size toiletries. Dove. Full size hand soap and body lotion at the sink. Full size shampoo, conditioner and body wash ash in the shower. It was easy to get towels. We enjoyed the free breakfast.

오래된 건물이지만 휴가를 위해 머물지 않는 사람들에게 매우 중요한 작은 추가 기능이 있습니다. 모텔에 머무를 때 냉장고와 전자레인지가 있다는 것이 그 추가 사항을 제공하지 않는 곳에 머무를 때까지 깨닫는 것보다 더 필수적이라는 것을 표현할 수 없습니다. 또한 커피 메이커, 아이스 버킷, 블로우 드라이어, 샴푸 및 컨디셔너, 비누 및 유럽식 아침 식사를 제공합니다.