Un accueil digne d’un roi, un surclassement et somme toute un excellent séjour, digne d’un hôtel de cet acabit. Merci Movinpick Jeddah

I must commend the hotel for maintaining the highest standards of service over the many years (20) I have been staying there on business. A lot of this is down to the dedication and attention to detail provided by the staff - especially those who have loyally worked in the hotel for years. I want in particular to highlight the personal attention and service that Mr Aslam provides not just to me but to every customer. He is a real ambassador for the hotel. A star!

The Mövenpick Hotel Jeddah is in dire need of renovation; it feels incredibly dated. It's quite astonishing that it received an award on TripAdvisor last year. One can't help but wonder if they awarded the noisy bathroom fan and uncomfortable pillows for their outstanding performance. This hotel's outdated decoration and lack of attention to guest comfort left me thoroughly unimpressed.

If you are allergic to smoke or a non smoker don't come near this hotel. In fact the rooms smell is very bad as it seems the sanitary system may be faulty. This may be why they keep spraying freshners which makes it even worse for allergic people. And when I asked to change the room Abdulrahman said he doesn't have vacant rooms although another guest came later and was given choice of rooms

Amazing service and very friendly staff, definitely I am considering Mercure Jeddah as my second home. The service, the cleanliness and the staff hospitality is beyond expectation I would recommend to anyone whom is looking for a nice stay in Jeddah

The room was great and very spacious. The staff were also courteous and helpful. One thing however, was that I was billed twice. Although it was my mistake that I forgot that I paid online initially, but they still asked me for payment upon check in, which again, I totally forgot that I paid online. They said there was something wrong with their billing department. Anyway, had a good time. Will definitely visit again.