These apartments are not very clean Flat 5. Stayed there in June to say we were disappointed is an understatement. If you are looking to stay here just beware that Flat 5 it is filthy beyond belief. But also be prepared to put your visit and your itinerary on hold whilst you complain about what you have been given as regards the ”dirty apartment. We had a tight schedule to stick to bit were supposed to put our stay on hold so we could wait in the apartment for the cleaner to come and rectify our problems...let me just tell you it would of taken more than two days the length of our stay to sort out the issues we had. The kitchen was dirty the bedrooms were dirty the bathrooms were dirty, the whole apartment was below standard for what we paid for a 2 night stay. I have probably 100 photographs that we took unfortunately this review site will not allow me to upload all of them which is a shame because I would really like to prepare people for what they are headed to. I'm just so grateful that we had taken our own bedding and towels otherwise I would not of stayed there full stop. The company that deals with the apartments were not in the least bit interested in what we had to say, their answer was that we should of complained straight away well no sorry we had a tight schedule with times when we had to be at different places. In no way should we be expected to put our visit on hold that is why we took photographs as evidence but they just did not want to even talk to us they sent us a preprinted response. We also had very little help from ***********. We are a family who are not ”posh” but do have certain standards and I feel extremely anxious that nobody else has to endure what we did...we just felt dirty all our stay even though I had taken all of my own cleaning materials, bedding and towels etc, once I had cleaned everything the damage had been done and the seeds had been sown. It made my stay in particular extremely difficult. I struggle with anxiety and OCD and believe me from the pictures that were displayed on the website I had no qualms about booking, and if it had not of been for the fact that there was a concert on in Southampton and the beginning really of the holiday season, we would of moved to another accommodation. Unfortunately whilst travelling to and from appointments and set times to be be at various events I did enquire to maybe 45-50 accommodations but all were fully booked otherwise we would of cut the stay straight away and vacated the apartment. The kitchen was beyond belief there was dried food and grease on the bottom of the oven, the taps in the kitchen was full of thick grime, the microwave had dust in it and dried on food grease splattered all over the microwave roof. They had ”gaffer tale holding the ***** onto the worktop, the silicon around the back of the sink was full of filth, the handles on the cupboards were full of grease and only where you would hold would you be able to touch to open the cupboard. The was
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