1.) We make a call for reservation last tuesday Feb.07 stating that we will be there by thursday Feb.09 , front desk confirm it was ok, but when I make a call/txt on Feb.09 at morning just to confirm the reservation the front desk says there was no reservation for us. So basically employees in the front desk did not make a proper endorsement. 2.) Someone took our charcoal that we will use for grilling pork etc etc (I will not mention what department it is but I know) We leave it for a short time of period because we are fixing things at room ,when we go back to get the charcoal it was already missing. Thankfully the guards on duty help us to retrieve the charcoal. 3.) Breakfast in the restaurant - I ask the staff Feb.09 (Afternoon/Night time duty) about the breakfast if they will serve it in the room for tom morning Feb.10 they said it was ok that they can bring it or we can just go to the restaurant to eat. Feb 10 at morning when I ask the staff (Morning duty) if they can bring it to the room they said they will not bring it but we can take it ourself and take note there are 4 staff duty that morning busy sitting and texting . Im dissapointed overall....

Casa Villaseñor Hotel에서는 바쁜 일정 후 휴식시간을 보낼 수 있는 편안한 객실이 마련되어 있습니다. Casa Villaseñor Hotel 객실은 루반 여행자들에게 편안함을 제공합니다.주변에 Hand of Jesus Shrine, 루반 처치, 빌라 엘마 등 유명 관광지들이 많이 있어 특별한 여행을 즐기실 수 있습니다.여가시간에는 호텔의 다양한 여가시설로 알찬 시간을 보내실 수 있습니다. 호텔은 편리한 주차 공간을 운영합니다.Casa Villaseñor Hotel 시설은 루반 호텔 중, 우수한 호텔 시설로 상위권에 선정되었습니다.